Will Kendra Scott Replace My Necklace
As much as we love our jewelry, sometimes accidents happen. Maybe your favorite necklace broke or got lost, and you're wondering if Kendra Scott will replace it. The good news is that Kendra Scott has a great reputation for customer service, and they do offer some options for replacing damaged or lost jewelry.
What is Kendra Scott's Replacement Policy?
Kendra Scott offers a few different options for replacing jewelry, depending on the circumstances. If your jewelry breaks within the first year of purchase, Kendra Scott will replace it for free. You'll need to provide proof of purchase, such as a receipt or order confirmation email.
If your jewelry breaks after the first year, Kendra Scott offers a repair service. You can bring your damaged jewelry to a Kendra Scott store or send it in by mail for repairs. There may be a fee for repairs, depending on the extent of the damage.
If your jewelry is lost or stolen, Kendra Scott does not offer a replacement service. However, they do offer a discount on a new purchase. If you provide proof of purchase for the lost item, you can receive a 50% discount on a replacement item of equal or lesser value.
What Types of Jewelry Does Kendra Scott Replace?
Kendra Scott will replace or repair any of their jewelry that breaks within the first year of purchase, regardless of the type of jewelry. This includes necklaces, bracelets, earrings, and rings. However, if the damage is due to wear and tear or misuse, Kendra Scott may not be able to replace or repair the item.
If your jewelry breaks after the first year, Kendra Scott may still be able to repair it, but it will depend on the extent of the damage and the availability of replacement parts.
How Do I Get My Kendra Scott Jewelry Replaced or Repaired?
If your Kendra Scott jewelry breaks within the first year of purchase, you can bring it to any Kendra Scott store or contact their customer service team to arrange a replacement. You'll need to provide proof of purchase, such as a receipt or order confirmation email.
If your jewelry breaks after the first year, you can still bring it to a Kendra Scott store or contact their customer service team to arrange a repair. You may need to pay a fee for the repair, depending on the extent of the damage.
If you need to send your jewelry in for repairs, you can contact Kendra Scott's customer service team to request a repair form. You'll need to fill out the form and include it with your jewelry when you send it in for repairs. Kendra Scott will provide a shipping label for you to use.
Conclusion
If you're wondering if Kendra Scott will replace your necklace or other jewelry, the answer is that it depends on the circumstances. If your jewelry breaks within the first year of purchase, Kendra Scott will replace it for free. If it breaks after the first year, they offer repair services for a fee. If your jewelry is lost or stolen, you can receive a discount on a replacement item. Overall, Kendra Scott has a great reputation for customer service and stands behind their products.